Survivors Corner CIC
Survivors Corner CIC (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://survivorscornercic.org.uk or interact with us.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Data Controller: Survivors Corner CIC
Website: https://survivorscornercic.org.uk
Email: support@survivorscornercic.org.uk
Registered address: Grosvenor House, 11 St. Pauls Square, Birmingham, England, B3 1RB
Information We Collect
We may collect and process the following types of personal data:
- a) Information you provide directly
- Name
- Email address
- Phone number (if provided)
- Messages or enquiries sent via contact forms, email, or other communication methods
- b) Sensitive (special category) data
If you choose to share personal experiences related to trauma, abuse, or wellbeing, this may be classed as special category data under UK GDPR. We only process this information when:
- You have given explicit consent, or
- It is necessary to provide support or respond to your enquiry
You are never required to share sensitive details to use our website.
- c) Technical information
- IP address
- Browser type and version
- Pages visited and time spent on the site
This data is collected via cookies or analytics tools (see Section 6).
How We Use Your Information
We use your personal data to:
- Respond to enquiries and messages
- Provide information about our services and activities
- Improve our website and user experience
- Maintain the security of our website
- Comply with legal or regulatory obligations
We do not sell or rent your personal data to third parties.
Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – where you have clearly agreed to us processing your data
- Legitimate interests – to operate and improve our services
- Legal obligation – where we must comply with the law
- Vital interests – where processing is necessary to protect someone’s wellbeing
How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data, including:
- Secure systems and password protection
- Limited access to personal data
- Secure email and hosting providers
We only keep your data for as long as necessary for the purpose it was collected.
Cookies and Analytics
Our website may use cookies to:
- Ensure the website functions correctly
- Understand how visitors use our site
You can control or disable cookies through your browser settings.
Sharing Your Information
We may share your data only:
- With trusted service providers (e.g. website hosting or email services)
- Where required by law
- To protect someone’s safety or wellbeing
All third parties are required to respect the security and confidentiality of your data.
What rights you have over your data
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://ico.org.uk
To exercise your rights, contact us using the details above.
Children and Young People
Our website is not intended for children under 13 without parental or guardian involvement. If we become aware that we have collected personal data from a child without appropriate consent, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Survivors Corner CIC
Email: support@survivorscornercic.org.uk
Website: https://survivorscornercic.org.uk